Terms of Service

1. Acceptance of Terms

By accessing or using the Umbak Sign platform operated by Umbak Technologies ("we", "our", "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the service.

2. Description of Service

Umbak Sign provides electronic document signing, storage, and management services. We enable users to upload documents, add signature fields, send documents for signing, and maintain signed records with legally compliant audit trails.

3. Account Registration

• You must provide accurate and complete registration information
• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorized access to your account
• You are responsible for all activities that occur under your account

4. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose
• Upload documents containing malicious code or harmful content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the service or its infrastructure
• Use the service to send unsolicited communications or spam
• Forge or manipulate document signatures or audit trails

5. Electronic Signatures

By using Umbak Sign, you acknowledge that electronic signatures created through our platform are intended to be legally binding in accordance with applicable electronic signature laws, including the ESIGN Act and UETA. You are responsible for ensuring that electronic signatures meet the legal requirements of your jurisdiction.

6. Document Storage

We store your documents and signing records securely. While we take reasonable measures to protect your data, you are responsible for maintaining your own backups. We are not liable for data loss beyond our reasonable control.

7. Intellectual Property

You retain all rights to the content you upload. By using the service, you grant us a limited license to store, process, and transmit your documents solely for the purpose of providing the signing service.

8. Limitation of Liability

To the maximum extent permitted by law, Umbak Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability shall not exceed the amount you paid for the service in the twelve months preceding the claim.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect availability. We will provide reasonable notice of planned downtime when possible.

10. Termination

Either party may terminate this agreement at any time. Upon termination, you may request export of your data within 30 days. After this period, we may delete your data in accordance with our data retention policy.

11. Changes to Terms

We may update these Terms from time to time. We will notify registered users of material changes via email. Continued use of the service after changes take effect constitutes acceptance of the updated terms.

12. Contact

For questions about these Terms, contact us at:
Umbak Technologies
Email: info@umbaktechnologies.com