Privacy Policy — Umbak Sign

1. Introduction

Umbak Technologies ("we", "our", "us") operates the Umbak Sign document signing platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and password. If you enable two-factor authentication, we store the associated verification data.

2.2 Document Data

Documents you upload for signing are stored on our infrastructure. We do not access, review, or share the content of your documents except as necessary to provide the signing service.

2.3 Signing Activity

For legal compliance and audit trail purposes, we collect: signer email addresses, IP addresses at the time of signing, timestamps, browser information, and signing events (viewed, signed, declined).

2.4 Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or advertising cookies.

3. How We Use Your Information

To provide and maintain the document signing service
To send signing invitations and reminders via email
To generate legally compliant audit trails
To authenticate users and prevent unauthorized access
To communicate service updates and security notices

4. Data Storage and Security

All documents and personal data are stored on infrastructure controlled by Umbak Technologies. We use encryption in transit (TLS/SSL) and implement industry-standard security measures including access controls, audit logging, and regular security reviews.

5. Data Sharing

We do not sell, trade, or rent your personal information. We may share data only in the following circumstances:

With signing parties as necessary to complete document transactions
When required by law, regulation, or legal process
To protect the rights and safety of our users and the public

6. Data Retention

We retain your documents and signing records for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Export your data in a portable format
Withdraw consent for data processing

8. Contact Us

For privacy-related questions or to exercise your data rights, contact us at:
Umbak Technologies
Email: info@umbaktechnologies.com